Privacy Policy
Effective date: November 24, 2025
Fabrics, Inc. ("we," "us," or "our") provides cloud optimization platform services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at www.trustfabrics.com (the "Site") or use our services.
By accessing our Site or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Contact details (name, email address, phone number, company name)
- Account credentials and business information
- Payment and billing information
- Communications you send to us
- Information submitted through forms, inquiries, or service requests
Information Collected Automatically:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring URLs)
- Cookies and similar tracking technologies
Information from Third Parties:
- Business contact information from data providers and marketing platforms
- Microsoft Azure billing and usage data (when you authorize access)
- Information from business partners and service providers
2. How We Use Your Information
We use your information for the following purposes:
- **Service Delivery:** To provide, maintain, and improve our cloud optimization platform
- **Communication:** To respond to inquiries, provide customer support, and send service-related updates
- **Business Operations:** To process transactions, manage accounts, and fulfill contractual obligations
- **Analytics and Optimization:** To analyze platform performance, usage patterns, and cloud resource optimization
- **Marketing:** To send promotional materials, newsletters, and information about our services (you can opt out anytime)
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes
- **Security:** To protect our systems, prevent fraud, and maintain platform integrity
3. How We Share Your Information
We may share your information with:
Service Providers:
We work with third-party vendors who help us operate our business and deliver our services:
- Communication and CRM: Apollo, Zoho, Microsoft, Google, HubSpot
- Analytics and Reporting: Power BI, Zoho Analytics, Apollo Analytics, OpExx
- Cloud Infrastructure: Microsoft Azure
- Email Services: Microsoft, Google
- Website Hosting and Analytics: Google Analytics
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Partners: We may share information with partners who help us deliver or enhance our services, subject to confidentiality agreements.
Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transactions: In the event of a merger, acquisition, sale, or other business transaction, your information may be transferred to the new entity.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze Site traffic and usage patterns
- Deliver personalized content and advertisements
- Improve user experience
You can control cookie settings through your browser. Disabling cookies may limit certain Site functionality.
Third-Party Analytics:
We use Google Analytics and other analytics tools to understand how visitors use our Site. These services may collect information about your online activities over time and across different websites.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
California Residents (CCPA/CPRA):
- Right to know what personal information we collect and how we use it
- Right to request deletion of your personal information
- Right to opt out of the sale or sharing of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
European Union Residents (GDPR):
- Right to access, correct, or delete your personal information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us at info@trustfabrics.com.
8. Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
10. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence. By using our Site or services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised effective date. Your continued use of our Site or services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Fabrics, Inc.
Canton, Georgia
Email: info@trustfabrics.com
Last Updated: November 24, 2025